Thousands of Disney+ customers have had their accounts stolen and sold to viewers in unsupported territories, a recent report revealed. So now would be a wise time to take a second to increase the protection on your account, starting with changing your password to something a little more secure.

First, some context

ZDNet notes that an abundance of Disney+ accounts surfaced on hacking forums within a matter of hours of the service launched on November 12. The number of compromised subscriptions has since entered the thousands, with hackers selling access for as low as $3 per credential (they start at $7).

It is believed that the majority of the accounts were accessed using a basic code-breaking application, which cycles through a list of common password combinations until they find one that fits. The hackers then proceed to change the email address and password, before passing the accounts on.


Disney’s advice? Use a unique password for their account that incorporates a mixture of numbers, characters, and symbols. This will make it significantly harder for the so-called ‘cracking’ tools to decipher the password, invariably resulting in the hacker moving on to another account that’s easier to access.

It’s a numbers game, after all. At $3 a pop, hackers spending time accessing these accounts will want to amass hundreds, if not thousands, to make the endeavor worthwhile, so using a password that isn’t isn’t in the rotation will most likely instruct the software to move on to the next name on the list.

How to change your Disney+ password

how to change disney plus password
Just enter your current password, followed by your new password, then hit Save.

The first step to securing your Disney+ account is changing your password to something a little more taut. You’ll want to use a password manager like 1Password to do this because it can both create a random, ultra-secure password that’s unique to the streaming service and store it safely.

Have a password in mind? Here’s how to change your Disney+ password:

  1. Head over to
  2. Select Change Password.
  3. Input your existing password.
  4. Enter your new password.
  5. Press Save.

Warning: If your machine has been compromised by a keylogger, changing your password will not make a difference as the virus will catch the new credential the next time you type it. If you suspect this is the case (i.e. a number of your accounts have been hacked), run a virus scanner.

How to change your Disney+ email address

how to change disney plus password email address
Simply input your new email address and your password, then tap Save.

You’ll also want to change your email address to something a little more illogical. There are a number of ways you can do this, but the easiest is to add a ‘+‘ to the end of your existing email address, followed by a phrase unique to Disney+. For example

Believe it or not, this will forward all email sent to this email address to your existing email address. In our case, this would be (note: not all email providers support this feature — the alternative is to create a new email address or set up an alias).

The intention here is to make it harder for hackers to figure out the email associated with your Disney+ account. Most will assume it’s your default email address, which may be listed in a huge list of emails they’re working through, so modifying it reduces the risk of them obtaining access.

Here’s how to change your Disney+ email address:

How to tell if your Disney+ account has been hacked

In all honesty, Disney+ isn’t that well-rounded a service and is missing all the telltale signs (it doesn’t keep a log of what you’re watching, nor does it show you where you’re signed in), so the only way you’ll be able to tell if your Disney+ has been compromised is when you’ve lost access altogether.

What to do if your Disney+ account has been hacked

The first thing you’re going to want to do if your Disney+ account has been hacked is to contact Disney with the date you registered for the service, the last time you had access, the original email address, and the type of payment method (Visa Debit, for example) on file. They may be able to restore it.

Failing this, we recommend reaching out to your bank or credit card provider and explaining to them what happened. They may be able to refund the money you paid for the account ($7 for a one-month membership, $13 for the Disney+ Bundle, or $70 for access to Disney+ for an entire year).

Want to learn more about Disney+? Here’s everything you need to know about the new streaming service.


  1. I needed to put you that tiny observation to finally say thanks the moment again relating to the breathtaking ideas you have shared at this time. It was simply wonderfully open-handed with you to give unreservedly just what numerous people would have made available for an e book in order to make some money on their own, especially considering that you might have tried it in case you desired. These principles likewise acted like the great way to fully grasp other individuals have similar eagerness really like my very own to learn good deal more regarding this issue. I’m sure there are lots of more pleasant opportunities up front for individuals that examine your website.

  2. I wanted to make a small note to be able to appreciate you for these amazing tricks you are placing on this website. My extended internet investigation has finally been paid with reputable content to talk about with my great friends. I would state that that many of us visitors actually are unquestionably fortunate to live in a good place with very many perfect people with helpful principles. I feel extremely grateful to have encountered your webpages and look forward to so many more awesome times reading here. Thank you once again for all the details.

  3. whoah this weblog is great i really like reading your articles. Keep up the great paintings! You know, lots of individuals are looking around for this info, you can aid them greatly.

  4. I enjoy you because of all of the work on this web page. My aunt takes pleasure in carrying out investigation and it’s easy to understand why. A number of us hear all concerning the dynamic medium you offer very useful secrets through the web blog and as well welcome response from website visitors on this subject plus our own princess is without a doubt understanding so much. Take advantage of the rest of the year. You are always doing a powerful job.

  5. Thank you so much for providing individuals with a very superb possiblity to discover important secrets from this website. It is usually very lovely and jam-packed with a great time for me and my office fellow workers to search your website at least thrice in one week to learn the newest items you have got. And definitely, we are certainly pleased with the impressive points you serve. Some 3 points in this article are in reality the best I’ve had.

  6. I and also my friends appeared to be looking through the good secrets from your web site then instantly I got a horrible feeling I had not thanked the web blog owner for those tips. All of the guys were absolutely joyful to study all of them and already have in fact been using these things. Many thanks for actually being well helpful and then for selecting such essential information millions of individuals are really eager to learn about. My very own honest regret for not expressing gratitude to sooner.

  7. I just want to mention I am just beginner to blogs and absolutely enjoyed you’re blog. Probably I’m likely to bookmark your blog post . You surely come with incredible articles. Kudos for revealing your web-site.

  8. I am only writing to make you know what a brilliant experience my wife’s child experienced viewing the blog. She realized several issues, which included what it is like to have a great helping nature to have the rest effortlessly learn specific specialized topics. You undoubtedly surpassed our desires. I appreciate you for delivering these great, dependable, educational and as well as fun tips about the topic to Julie.


Please enter your comment!
Please enter your name here